Interesting, I've never heard of that. Can you expand on that a bit?
Yes, that's the book which initially got me going on the topic and it's also the reason why I asked if wasta in your mind has anything to do with conflict mediation. Cunningham and Sarayrah say it does, but if I ask around here in Amman nobody seems to agree anymore. I wasn't aware of protekzia though, that's really interesting. There's also a Chinese concept called guanxi that's similar.