My name is Dr. Misook Heo, a faculty member at Duquesne University in Pittsburgh, Pennsylvania. The purpose of this document is to request your participation in a research study on identifying factors that influence user retention in cultural heritage portals. What is a cultural heritage portal? A cultural heritage portal is a Web site that provides a single point of access to digital objects, documents and other items with cultural significance. Users can personalize their portal home page…See More